Looking for the best ISP billing software? ISP Digital handles auto billing, disconnections, user tracking, and BTRC reporting—built for Bangladeshi ISPs.
Most billing software looks great on paper, but breaks down when real-world ISP needs enter the picture. Static vs PPPoE? Missed payments? User complaints during disconnections? These tools aren’t built to handle the messy, everyday chaos of local ISPs.
If your admin team is still toggling between spreadsheets, phone calls, payment screenshots, and complaint registers — that’s not a software problem. That’s a wrong-software problem.
The best billing software doesn’t just generate invoices. It works like a second admin — syncing data, managing accounts, alerting users, logging payments, pausing unpaid accounts, and showing everything in one place. And it should do this in Bangla, with support that actually picks up the phone.
That’s what ISP Digital was built to solve. With over 1,200 ISPs using it across 64 districts in Bangladesh, it’s not a tool. It’s part of the team.
Most billing tools aren’t built for the way ISPs actually work in Bangladesh. They’re too generic, too manual, or too disconnected from the day-to-day reality of running an internet business.
They don’t handle mixed plan types properly, which leads to wrong disconnections or missed invoices.
They rely on manual entries, which means someone has to log bKash numbers, update user status, and follow up on dues.
They don’t talk to your router, so unpaid users stay connected longer than they should, eating up bandwidth and blocking new sales.
They separate billing, support tickets, and user dashboards — so your admin team wastes hours switching between tabs and repeating the same questions.
This creates more work, more mistakes, and more pressure on small teams.
ISP Digital is different. It was built to fix the real billing pain points local ISPs face — in one login, across all users, admins, and devices.
Most generic ISP billing tools assume every user has the same connection type. But in reality, small ISPs often juggle PPPoE, Static IP, and hybrid setups — sometimes all on the same line. If your software can’t handle that, your team ends up doing double work: adjusting manually, overriding settings, and fixing billing mismatches after angry calls.
ISP Digital was built for this exact scenario. You can assign billing types per user — no hacks, no spreadsheets. The system auto-adjusts invoices, disconnection rules, and usage tracking based on the method. Whether you’re running MikroTik-based PPPoE sessions or manually managing Static IP clients, the system adapts without breaking your workflow.
That’s a major reason most “off-the-shelf” billing software fails ISPs here — they just aren’t built for network-level control.
In most setups, admins are buried in WhatsApp messages from users, resellers, and field staff — all asking the same questions: “Did this person pay?”, “Why was I disconnected?”, “Can I add a new user?”
With ISP Digital, all that noise goes away. Every stakeholder — admins, MAC resellers, bandwidth resellers, users — gets their own login and control panel. Admins see all accounts, transactions, complaints, and tickets in one place. Resellers can manage their own users and payments. End users can view due dates, pay online, and raise complaints.
This structure doesn’t just save time — it gives accountability. No more finger-pointing. No more calling five people for one answer. And definitely no more switching tabs between tools that were never built to work together.
If your team is still calculating bills manually, sending reminders through SMS gateways by hand, and disconnecting users through Winbox every evening, you already know it doesn’t scale.
ISP Digital automates the entire cycle. Bills are generated and sent automatically based on your schedule. Users who don’t pay are paused automatically, without human intervention. And the moment that happens, they get an SMS alert with their due amount and payment link.
This tight loop means no more manual follow-ups, fewer disputes, and a lot less stress at the end of each month. Admins can focus on scaling, not chasing.
Other tools may offer “auto billing,” but they rarely integrate with session control or local SMS gateways the way ISP Digital does. That’s where the difference shows.
Most ISP software stops at invoice generation. What about the rest?
Your users want to pay through bKash, Nagad, or SSLCommerz — not bank deposits. Your regulator wants monthly BTRC reports in a specific format. And your accountant wants a ledger that actually balances.
ISP Digital does it all. It’s fully integrated with local payment gateways. That means paid invoices are marked instantly, and users are unpaused automatically. No need to confirm screenshots or update balances manually.
You also get BTRC-ready reports — organized and exportable, so you don’t scramble during audits. That’s one less headache your admin or finance team has to deal with.
Most foreign tools miss these local details. ISP Digital doesn’t.
Billing is just one part of your operation. What about ONUs, routers, splitters, and cables being handed out and never returned? What about field staff not updating complaint statuses? What about customers switching packages but never getting updated on paper?
ISP Digital connects it all.
Every user is tied to an inventory item, so you know which router or ONU is where — and when it needs to be returned. Complaints are logged, assigned, and tracked across status levels. Any changes in user packages, activity, or payment behavior are visible in real-time.
This means your admin team works with facts, not guesswork.
With most billing software, these features are either missing or live in separate tools. ISP Digital brings them together, saving time, reducing error, and giving ISPs control over their entire operation.
Most software companies selling to ISPs talk about features. But ISPs don’t lose customers because they don’t have “cool dashboards” — they lose them because they couldn’t collect a payment on time, fix a complaint fast enough, or disconnect a non-paying user before the next billing cycle.
That’s where ISP Digital focuses.
Instead of just showing graphs, it solves the real daily struggles admin teams face. Like tracking who paid, who didn’t, who got disconnected late, who raised a ticket and got ignored, or which router is still missing from the last installation.
These are the issues that break trust with customers and create internal chaos. A billing tool should reduce that noise, not add another layer of complexity.
ISP Digital was built by people who’ve worked with over 1,200+ ISPs in Bangladesh and beyond. That experience shaped every feature, not to impress in a demo, but to survive in real admin teams that don’t have time to click 12 buttons to get a simple answer.
If your current system just “shows reports” but doesn’t act on them, it’s not solving your problems.
ISP Digital doesn’t just tell you what’s wrong. It helps you fix it before it becomes a bigger mess.
Changing your ISP billing system sounds risky, but staying stuck with broken tools costs you more every month.
We’ve seen it all: Excel files with thousands of rows, half-working software with missing records, no backups, no customer history. That’s why ISP Digital’s migration process is built for small and mid-sized ISPs who don’t have time for tech headaches.
Here’s how it works in practice:
You send us your current data — in Excel, PDF, or database export. Doesn’t matter how messy.
Our team maps your customers into ISP Digital — with packages, dues, status, and IP/MAC if available.
We double-check with you before going live — including reports, user access, and payment records.
You get hands-on training — for admin, staff, resellers, and even customers (if needed).
We stay online with you for the first billing cycle — in case anything needs adjusting.
The goal isn’t to “sell” you software. It’s to make your day easier from day one.
No downtime. No data loss. No guesswork.
You’ll feel the difference in the first 7 days — smoother collections, fewer complaints, and a support team that actually understands local ISP issues.
It’s purpose-built for ISPs in Bangladesh. From PPPoE integration to BTRC reporting, local gateway support to reseller panels — it covers what generic billing tools don’t.
Yes. Our team helps map all your data — including subscribers, dues, IPs, and history — into ISP Digital, with full verification before you go live.
Not at all. It’s designed for teams with 2 or 20 people. Admins, support agents, and even MAC resellers get their own dashboards — no technical skills needed.
You get live support, in Bangla, during critical billing periods. We also offer training, onboarding, and helpdesk access from day one.
No hidden charges. Features like automated billing, notifications, and disconnections are included in all core ISP Digital plans.
The right billing software doesn’t just send invoices. It helps you collect faster, reduce complaints, track your business in real time, and support your staff without burning them out.
ISP Digital wasn’t built to be fancy. It was built to fix the things that slow ISPs down every day — billing errors, user confusion, missed disconnections, and manual chaos.
You don’t need a complex system. You need a system that works reliably, clearly, and locally.
Ready to stop patching problems and start running your ISP with confidence?
Book a free demo of ISP Digital today and see how different your next billing cycle can feel.
